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Changes are keep coming and coming and coming. In more than a year of constant pivoting here we go again. The CDC has changed the restrictions and on that note here are our changes. For now though we will not be changing our mask policy. We will be wearing masks for a bit and ask that you do too, we want to wait till our staff is fully vaccinated before we unmask and show you our beautiful smiles.
We are now reserving only 1/2 our dining room for dinner and brunch service, the rest is for walk-in business. You will be asked for your credit card at the point of making your reservation, this is to hold your table and assure arrival. We will hold tables for 15 minutes, if your entire party is not here within 15 minutes your table will be forfeited. Please be prompt and understand that each reservation have a limited amount of time reserved for dining. If everyone is prompt the time allotted should be plentiful. If you do not show up for your reservation then you will be billed $25.00 for each person reserved. I realize this sounds harsh, but these are the realities of reservations. We gladly welcome walk-in business. We have missed the ability to have open tables available. Half our dining room will now be open to just walk on up. Sunday mornings should get the bustle back soon. We will remain closed on Mondays and Tuesdays. Saturday morning breakfast is back. and this and lunch are for walk-in business, we will only take reservations for large parties. Are you sufficiently confused now? We are! But all in all, we are excited, relieved and overwhelmed by the continued support and love we’ve been shown. Heres to a glorious summer for us all. Best Lisa ‘the cure for anything is salt water..sweat, tears or the sea’ isak dinesen What’s New is our forum to share GT info and our musings on our restaurant life with you.
After a recent experience I wanted to share my thoughts on restaurant reviews via social media. Restaurants and small businesses rely heavily, unfortunately too heavily, on those social media platforms and their ratings. I hate our reliance on those darn stars. I have never personally left a bad review even when one was more than warranted. Why? Most of you already understand this, but why leave that bad or nasty review? Maybe they made an honest mistake, maybe they need to learn to do better, maybe they had the wrong person answer the phone, or the chef was out sick, or the fish delivery didn’t come, or the grill broke, or the take out is so heavy at a given moment that the kitchen just can’t handle anymore, or or or... The reasons for mess ups are many and varied, including that maybe they truly do serve bad food, or they really don’t care; but why not give them a chance to be better? The act of leaving a bad review hurts that business and it’s employees. Who of us doesn’t look at the stars a restaurant has? I do, but then I read the reviews, are there some 1 star ratings just cause someone was venting? Not reviewing the food or service but just mad, they drove 1/2 hour and the restaurant was closed, no one answered the phone, they didn’t have reservations and couldn’t get in. Those 1 star rating hurt what a business might have spent years trying to build. When I said I never left a bad review I didn’t say I hadn’t given a bad review, but I have contacted the restaurant directly, especially if it is a place I frequent. I either send a snail mail, call or private message, I almost always get a thankful response. I gave them an opportunity to learn something about their business that perhaps they didn’t know. I give them a chance to do better. I have in the past reached out to people who have given us a bad review online and thanked them for giving me the opportunity to do better. But if someone reaches me personally, via mail, phone or private message I will gladly give them a gift certificate and an opportunity to have a better experience. I am grateful for the chance to make it up to them. Our job is to serve and to make your time with us the best it can be, it’s what we strive to do everyday. I wish people would just stop, think twice, breathe, count to 10, reach out personally to that business, give them a chance to do right by you before leaving a rating that could hurt what they have undoubtedly worked hard to build and maintain. Everyone makes mistakes. To all those people who we have made mistakes with and have written a bad review, I am sorry, but before you jump on yelp, or google, etc etc, give me a call. And of course, to those of you who leave great reviews for us and others, thank you. Lisa ’the cure for anything is salt water..sweat, tears or the sea’ isak dinesen Mother’s Day is quickly approaching, as always it remains one of our most favorite celebrations. We know and love A LOT of fantastic mothers. Things will roll a bit differently than years past. Last year we were in the Take Out only stage, it stunned us how many of you we fed through our windows. Having opened out doors back up this fall, with our Resair hospital grade air purifier, we will be able to welcome moms and their beloveds back inside this year. Since we have limited seating inside reservations are needed. We’ve spent our whole career taking reservations only for large parties, but now, except for lunch service, reservations are always recommended! The Mother’s Day reservation book is up and running, so give us a call. In order for everyone to enjoy their brunch, including us, it is imperative that you arrive for your reservations promptly and as a complete party. We can not seat partial parties and you will forfeit your table if more than 15 minutes late. Also keep in mind each reservation has a limited amount of time before the next reservation arrives. It sounds harsh, we know, but in this time when we are so limited on seating, we ask for your thoughtfulness, not just with our restaurant but all restaurants. We will also be posting a special Take Out menu quite soon. You will need to preorder by May 7th. We’ll take your order, payment and give you a pickup time. There will be limited time slots available. We also hope to be offering a Mother’s Day Brunch Box. Stay tuned. So if you want to bring the special mother in your life in for brunch, call sooner than later:) We will be open 8:00 until 2:00. Lisa 4/01/21. ‘the cure for anything is salt water..sweat, tears or the sea’ isak dinesen  Hello all. This section of the website will be to let you know what’s new, what’s changing etc etc. I hope to be up to date and fresh with our news and thoughts. In all honesty though sometimes its tough to be on time when running a restaurant! Bear with me.
Our first bit of news is that this is our new improved website which will offer us the opportunity to add pictures, videos and share more information with you. A big shout out to our new media wizard Wavey, she is dragging me forward into the endless capabilities of the world of social media. I do love what facebook, insta and updated websites can offer as far as reaching a wide audience and getting love back from all of you. We are grateful for being such a well established business during this time of Covid. We are thankful for the loans and grants made available to us, I can honesty say I am not entirely sure we’d still be standing without them. We are thankful for our staff that literally risked their own health to serve the community and the restaurant, unemployment would have been much easier for most of them. We are thankful to our community both old and new that has stood by us while we stumbled and invariably made mistakes during this ‘new world’. I know everyone has read about the giant struggle restaurants have had this last year, I’m here to tell you, they are real, all too real. But the gratitude, the smiling eyes, the ability to do our jobs together as a team and to continue to do what we know and love has made the last year bit sweeter than we expected a year ago. Lisa 4/7th/2021 ‘the cure for anything is salt water.. sweat, tears or the sea’ isak dinesen |
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